Legal notice

Legal Notice

1. Website Owner

This website is operated by José Adrián Yanes Álvarez under the trade name Pinglo.

Website owner: José Adrián Yanes Álvarez
Trade name: Pinglo
Tax ID (NIF): 42198396C
Registered address: Calle O’Daly Nº39, 38700 Santa Cruz de La Palma, Santa Cruz de Tenerife, Spain
Phone: +34 644648045
Email: supportpinglotags@gmail.com

Throughout the site, the terms “we”, “us” and “our” refer to José Adrián Yanes Álvarez, trading as Pinglo.

By accessing or using this website, you agree to comply with the terms and conditions set out in this Legal Notice.


2. Purpose of the Website

This website is used for the online sale of item-finder accessories, including the Pinglo Rechargeable Smart Tag.

The information provided on this website is for general commercial and informational purposes only.


3. Website Use

By using this website, you agree to use it in a lawful, responsible, and appropriate manner.

You agree not to use this website for any unlawful purpose, to interfere with its proper functioning, or to attempt to access restricted areas, systems, or data without authorization.

We reserve the right to restrict or terminate access to the website if we detect misuse, fraudulent activity, or behavior that may harm Pinglo, our customers, or third parties.


4. Product Information

We make every reasonable effort to display product information, descriptions, images, prices, and availability as accurately as possible.

However, minor differences may occur between product images and the actual product due to screen settings, lighting, packaging updates, or supplier changes.

Location updates depend on the Apple Find My network and on Apple devices being nearby, so tracking is not real-time GPS and may be delayed in remote areas.

The Pinglo smart tag works with iPhone and iPad through Apple Find My and is not compatible with Android. It is intended to help find personal items and must not be used to track people without their consent.


5. Prices and Payments

All prices displayed on the website are shown in the currency selected at checkout.

Prices may change at any time without prior notice. However, price changes will not affect orders that have already been confirmed.

Payment must be completed before an order is processed and shipped.

We use secure third-party payment providers to process payments. Pinglo does not store full credit card information.


6. Shipping, Returns, and Refunds

Shipping times, return conditions, and refund procedures are explained in our separate policies:

  • Shipping Policy

  • Return & Refund Policy

  • Privacy Policy

  • Terms of Service

Customers should read these policies before placing an order.


7. Intellectual Property

All content on this website, including text, images, graphics, logos, product names, designs, icons, videos, and layout, is owned by Pinglo or used with permission from its respective owners.

You may not copy, reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written permission.

The name Pinglo™ and related branding elements are used to identify our products and brand.


8. Third-Party Links

This website may contain links to third-party websites or services.

Pinglo is not responsible for the content, accuracy, policies, or practices of third-party websites. Accessing third-party links is at the user’s own risk.

We recommend reviewing the legal notices, privacy policies, and terms of any third-party websites you visit.


9. Limitation of Liability

Pinglo is not responsible for damages caused by improper use of the product, failure to follow instructions, unauthorized modifications, or misuse of the website.

To the maximum extent permitted by applicable law, Pinglo shall not be liable for indirect, incidental, or consequential damages resulting from the use of this website or our products.

Nothing in this Legal Notice limits any rights that consumers may have under applicable consumer protection laws.


10. Consumer Rights

Customers may have legal rights depending on their country of residence, including rights related to product conformity, returns, refunds, defective products, and online purchases.

Nothing in this Legal Notice is intended to limit or remove any mandatory rights granted to consumers under applicable law.


11. Data Protection

Personal data provided through this website will be processed according to our Privacy Policy.

Customers can contact us regarding privacy or data protection questions at:

supportpinglotags@gmail.com


12. Governing Law

This Legal Notice shall be governed by the laws of Spain, unless mandatory consumer protection laws in the customer’s country provide otherwise.

In the event of any dispute, the parties will try to resolve the issue amicably by contacting us first at:

supportpinglotags@gmail.com


13. Contact Information

For any questions about this Legal Notice, the website, or our products, you can contact us at:

José Adrián Yanes Álvarez (Pinglo)
Email: supportpinglotags@gmail.com
Phone: +34 644648045
Address: Calle O’Daly Nº39, 38700 Santa Cruz de La Palma, Santa Cruz de Tenerife, Spain


Last updated: October 5, 2026